24 hr staff cover & emergency call line in every room
All rooms have full en suite facilities
Telephone and TV points
WiFi throughout the home
CCTV in all communal areas and car park 
Weekly cleaning of resident’s rooms
Daily spot cleans & rubbish removals
Linen & towels provided as required with daily laundry
Council Tax & utilities included
Complete maintenance of buildings & grounds
Hold fire door closures on every room to make fire doors easier to open and close
Individualised Care Plan, reviewed monthly or sooner
Reminders/ monitoring of bathing, showering or grooming
Assistance with clothes selection & dressing
Reminders/ encouragement of meals, nutrition & hydration
Assistance with walking, bathing, showering or grooming
Assistance with prescribed exercises
Medication services program includes ordering, staff distribution & administration
Continence management systems
Communication with resident’s own doctor